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GuangZhou YongQiang Environment Science co.ltd.  wholeheartedly for the majority of new and old customers to provide "customer satisfaction, the whole worry" five-star after-sales service.

After-sales service

1. Providing the buyer with satisfactory equipment selection, design scheme, for users to consider the investment, usability, cost

2. Providing reference system processes and cases to customers

3. Providing customer satisfaction with high quality refrigeration equipment

4. Providing customer satisfaction installation technical guidance and construction follow up

5. Providing system debugging and report to customer satisfaction, and provide thoughtful and excellent training for operators

6. Understanding the use of equipment and eliminate potential trouble in time

7. Providing customer satisfaction, timely and thoughtful maintenance services

8. Providing customer satisfaction of equipment warranty period perennial repair, maintenance services

9. Providing customer satisfaction with high quality, pure spare parts

10. Each branch of the heavy Industry has set up a maintenance service station, establish the user database within the jurisdiction, and provide quality services in time

11. The factory has a accessories department, complete goods, timely send accessories to customers, reduce intermediate links, cheap prices

Service commitment
     
1. Carrying out comprehensive inspection (including system) before equipment debugging to eliminate problems caused by installation

2. Our company is responsible for the use, operation, repair and maintenance of the user for 5 times 3 days free training (and provide installation, use, maintenance instructions). Considering personnel turnover, our company will provide free training for additional personnel

3. During the warranty period, the seller shall be responsible for repairing or replacing parts due to quality accidents of the equipment

4. During the warranty period, the seller shall provide paid services for damages caused by improper management or artificial operation by the buyer

5. Over the warranty period, price concessions, accessories at the lowest price for regular maintenance

6. We will respond within 2 hours after receiving the report for repair, and the area where the office is set up will be in place within 6 hours. General problems will be solved within 12 hours, and special problems will be solved within 24 hours

7. Free training is provided